Get answers before you book

The first hour is a conversation, not an exam. You talk about what brought you here; Dr. Ellis listens, asks a few questions, and together you decide what working together might look like. New client intake visits are typically scheduled on Tuesdays and Thursdays.

Choose a service, pick in-person or virtual, and select a time from the shared calendar. Your spot is held with upfront payment, and you'll get a confirmation with a link to reschedule or cancel on your own.

Life happens — please give at least 24 hours' notice when you need to cancel or reschedule, using the link in your confirmation. Cancellations inside 24 hours may be charged the session fee, since the time was held for you.

Insurance isn't billed directly, but superbills are provided for clients who want to self-file with their insurer for out-of-network reimbursement.

A small number of sliding-scale spots are kept open at any time. If the standard rates are out of reach, mention it in your first conversation — it's a normal thing to ask about.

Both work well. In-person sessions happen in Asheville, NC; virtual sessions are open to anyone located in North Carolina at the time of the session. EMDR intensives are in person only.

Sometimes. Biscuit, a rescue terrier mix, joins some in-person sessions for clients who find that comforting. Just say the word and she'll join — or stay in the other room entirely.